Returns & Exchanges

We want you to love your handcrafted home goods, but if a piece isn't quite right, we offer a 30-day return window for items in their original, natural condition. Our ethical return process ensures that every item is responsibly handled to maintain our commitment to sustainability.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship with Care

  Affix the provided prepaid carbon-neutral shipping label to your parcel and drop it off at any authorized collection point.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, we will process your refund or ship your exchange within 5-7 business days.