Frequently Asked Questions
Everything you need to know about our conscious home goods.
What makes your products 'natural' and 'ethical'?
We exclusively use organic fibers, non-toxic dyes, and sustainably harvested wood. Every piece is crafted in workshops that guarantee fair wages and safe working conditions for our artisans.
How long does shipping take for handcrafted items?
Since many of our items are made-to-order by skilled craftsmen, standard shipping typically takes 7-14 business days. You will receive a tracking number as soon as your order leaves the workshop.
Do you offer international shipping?
Yes, we ship our ethical home goods worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We want you to love your home. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
How should I care for my handcrafted textiles?
To preserve the natural fibers and dyes, we recommend hand washing or using a delicate cold cycle with eco-friendly detergent, followed by air drying.
Is your packaging eco-friendly?
Absolutely. We use 100% plastic-free, recyclable, and biodegradable packaging materials to ensure our commitment to the planet extends to your doorstep.